Many know that National Association of the Deaf (NAD) sued Netflix in 2011 for not captioning their streaming videos. Even after starting to caption more online videos after this, Netflix continues to let down deaf and hard of hearing people that make up over 50 million in USA.
When creating and reading captions for media and events, they are more than just text. It’s important that they are easy to read. Right font size, weight, contrast, type, placement are critical for readability – in the same way right intonation and articulation are important for making speech intelligible.
Despite the fact that many deaf and hard of hearing prefer open captions on a screen in movie theaters, many theaters force them to use cumbersome closed captioned devices such as CaptiView or RearView or Sony Glass. Many deaf and hard of hearing people share their frustrating experiences with those devices.
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