I went to present at a conference in Massachusetts last month and took train there via Amtrak. While I like traveling, I often experience communication and information access issues on trains like I do during air travels. Many deaf and hard of hearing travelers share same frustrations.
Posts tagged as “email”
Many website owners do not realize that many deaf and hard of hearing people get frustrated with online forms. Why would someone who can see the form and is able to fill out the fields still get frustrated with it? Especially visitors who make online orders or try to contact an organization or an individual for more information, and not necessarily those with hearing problems?