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In some situations where interpreters are not available, I’ve had the opportunity to be accompanied by a hard-of-hearing person who knows sign language. However, due to their limited hearing, they may encounter challenges in processing speech accurately. I’m sharing this because their experiences closely resemble the struggles faced by speech-to-text apps in many ways.
While it’s great that more people are interested in captions and transcripts, they often ask me if auto captions or ASR (automated speech recognition) are a great accessibility solution. I would say no it’s not the best practice, especially for professional content. But it also depends.
Another year is coming to an end. I wanted to share some highlights of this year.