Sound is not enough: Advising your business on reaching 466 million deaf customers worldwide
As a deaf person, I’ve attended many graduation ceremonies — my own, my sister’s, and several of my friends’. Some were accessible to me, and others were not. These experiences opened my eyes to the power of inclusive communication, especially through captioning.
I want to share three memorable graduation ceremonies and how each shaped my perspective on accessibility:
In some situations where interpreters are not available, I’ve had the opportunity to be accompanied by a hard-of-hearing person who knows sign language. However, due to their limited hearing, they may encounter challenges in processing speech accurately. I’m sharing this because their experiences closely resemble the struggles faced by speech-to-text apps in many ways.
While it’s great that more people are interested in captions and transcripts, they often ask me if auto captions or ASR (automated speech recognition) are a great accessibility solution. I would say no it’s not the best practice, especially for professional content. But it also depends.
Revolutionize Your Content!
Discover the secrets to a wider audience:
– Debunked myths about deafness.
– Author’s personal and professional experiences.
– Examples of quality captioning and communication access.