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In some situations where interpreters are not available, I’ve had the opportunity to be accompanied by a hard-of-hearing person who knows sign language. However, due to their limited hearing, they may encounter challenges in processing speech accurately. I’m sharing this because their experiences closely resemble the struggles faced by speech-to-text apps in many ways.
The photo above shows a stack of notebooks with handwritten notes, a pen, a cassette tape, and a tape recorder. Yes, the things from the 20th century. Why am I sharing this photo?
While it’s great that more people are interested in captions and transcripts, they often ask me if auto captions or ASR (automated speech recognition) are a great accessibility solution. I would say no it’s not the best practice, especially for professional content. But it also depends.