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In some situations where interpreters are not available, I’ve had the opportunity to be accompanied by a hard-of-hearing person who knows sign language. However, due to their limited hearing, they may encounter challenges in processing speech accurately. I’m sharing this because their experiences closely resemble the struggles faced by speech-to-text apps in many ways.
I attended an event about speech technologies a month ago to which I was invited by an organizer who assumed that I wouldn’t need a live CART human captioner to follow panelists and a sign language interpreter for a networking part (that I asked her for) – despite her knowing me for many years as an experienced accessibility consultant, a book author, a public speaker, and seeing me use human communication access service providers at events.