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Many know that National Association of the Deaf (NAD) sued Netflix in 2011 for not captioning their streaming videos. Even after starting to caption more online videos after this, Netflix continues to let down deaf and hard of hearing people that make up over 50 million in USA.
2018 has seen a lot of mainstream movies and plays where more great deaf characters were played by deaf actors which is wonderful. Gone are the days when deaf actors were given roles as deaf characters that were not displayed in the positive light.
Despite the fact that many deaf and hard of hearing prefer open captions on a screen in movie theaters, many theaters force them to use cumbersome closed captioned devices such as CaptiView or RearView or Sony Glass. Many deaf and hard of hearing people share their frustrating experiences with those devices.