Sound is not enough: Advising your business on reaching 466 million deaf customers worldwide
Today marks 28 years since my cochlear implant was activated.
For me, August 6 has always been just as meaningful as July 7, the anniversary of my surgery. Surgery was the day my implant was placed, but activation was the day everything truly began. It was the day I heard through my cochlear implant for the first time and started a journey that has now lasted nearly three decades.
Every year, I’ve celebrated this anniversary with gratitude.
This year feels different.
Today marks 28 years since I received my cochlear implant.
On July 7, 1998, I underwent cochlear implant surgery that changed my life. Nearly three decades later, my internal implant continues to function — something I never take for granted. My first thoughts on this anniversary are of gratitude.
Accessibility for deaf people is often framed as a technical problem: captions, devices, apps, systems. But for deaf and hard-of-hearing people, the real barrier is rarely technology.
It’s willingness to:
During my recent trip to Japan, this difference became impossible to ignore.
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Discover the secrets to a wider audience:
– Debunked myths about deafness.
– Author’s personal and professional experiences.
– Examples of quality captioning and communication access.