It was part of Marvel’s new trailer for the Guardians of the Galaxy Vol. 2: “What’s UUUUUUUUUUUUUUUPP? Chris Pratt here, with a special look at Guardians of the Galaxy Vol. 2. And… C’mon seriously dude? You’d rather read… those… than… hear… me? Nah, no. No reading those. (Chris swiping away the text.) Those. (Chris swiping away the text again.) (Not captioned: “Listen up, hey, for real, do me a favor, turn up your volume, right now.”) Turn up the volume! (Not captioned: Check out this new clip.)”
I attended an event about speech technologies a month ago to which I was invited by an organizer who assumed that I wouldn’t need a live CART human captioner to follow panelists and a sign language interpreter for a networking part (that I asked her for) – despite her knowing me for many years as an experienced accessibility consultant, a book author, a public speaker, and seeing me use human communication access service providers at events.
There are many videos online that either don’t have captions or have auto captions. Auto captions are not of acceptable quality. Bad captions are not better than no captions. Machine generated captions fail to meet many good quality captioning guidelines. It’s like reading a book that is not edited and includes a lot of grammatical mistakes – which makes it hard to enjoy the book. Low quality captions are like a poorly written book.